asha7's Privacy Policy

This Privacy Policy ("Policy") applies to the personal information of all users ("you", "your") of the asha7 platform ("we", "us"). By visiting the asha7 website or registering an account, you accept the terms of this Policy. Please read this Policy carefully.

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When creating an account and using the asha7 platform, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Government-issued documents required for identity verification (National ID or passport)
• Financial transaction information (deposit and withdrawal history)
• Information provided when contacting customer support

1.2 Automatically Collected Information

• IP address and device type
• Browser and operating system type
• Time, date, and duration of visits to the platform
• Page views and navigation patterns
• Data collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may also collect relevant information from trusted third-party service providers when needed for identity verification, fraud prevention, or responsible gaming programs.

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asha7 uses your information only for legitimate and specific purposes. We never use your information beyond the purposes listed below:

• Account registration, verification, and management
• Processing deposits, withdrawals, and other financial transactions
• Providing customer support and resolving issues
• Ensuring platform security and preventing fraud
• Complying with responsible gaming guidelines and ensuring your protection
• Improving platform performance and user experience
• Meeting applicable legal obligations
• Managing relevant promotional communications where you have given your consent

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In certain circumstances, asha7 may share your information with trusted parties:

3.1 Service Provider Partners

We use specialist providers for payment processing, identity verification, technology services, and security support. These providers operate under strict confidentiality agreements and may not use your information beyond the stated purpose.

3.2 Legal Obligations

We are legally required to provide information upon request by competent authorities under applicable law or court order. Information may also be disclosed for anti-money laundering purposes, fraud investigations, or to protect the platform.

3.3 Business Changes

In the event of a merger, acquisition, or other corporate change, user information may be transferred to the new party, but the terms of this Policy will remain in effect.

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asha7 treats the security of your personal information as its highest priority. To this end, we have put in place the following technical and administrative measures:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive information at rest is protected using advanced encryption methods.
• Access Controls: Only authorized staff can access information on a need-to-know basis.
• Regular Security Audits: Regular audits are conducted to identify and address potential vulnerabilities.
• Staff Training: Our team members receive regular training on data protection.

However, data transmission over the internet is not entirely without risk. We make every effort to protect your data, but no method can be claimed to be 100% secure.

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The asha7 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your website browsing experience.

5.1 Use of Cookies

• Essential Cookies: Ensure the core functionality of the platform — login session management and security tokens.
• Functional Cookies: Remember your preferences and settings to provide a better experience on future visits.
• Analytics Cookies: Collect website visit statistics that help improve the platform.

5.2 Managing Cookies

You can disable cookies at any time by changing your browser settings. However, doing so may mean that some features of the platform do not work correctly.

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asha7 retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Information for active accounts is retained for as long as the account remains active.
• After account closure, certain information may be retained for a defined period due to legal and regulatory obligations.
• Financial transaction records are retained for the relevant statutory period even after account closure.

Once the defined retention period has ended, information is securely deleted or anonymised.

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As an asha7 user, you have the following rights regarding your personal information:

7.1 Right of Access

You may request a copy of the information we hold about you at any time. This request will be fulfilled within a reasonable timeframe.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted, although legal obligations may mean that not all information can be erased.

7.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

7.5 Right to Data Portability

You may request your information in a structured, commonly usable format.

7.6 Right to Object

You may object at any time to your information being used for marketing purposes.

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asha7's services are intended only for those aged 21 and above. We do not intentionally collect any personal information from minors. If we become aware that a minor's information has been collected, we will immediately delete that information and close the relevant account. Ensuring the protection of minors is an integral part of our responsible gaming program.

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Your information may be transferred internationally in order to operate our services. In such cases, we ensure that adequate data protection measures are in place in the destination country and that the standards of this Policy are maintained. International data transfers are conducted under strict contractual safeguards.

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The asha7 platform may contain links to third-party websites. The privacy policies of these external sites are entirely separate, and asha7 is not responsible for them. You are advised to read the privacy policy of any third-party website before visiting it.

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asha7 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a clear notice on the platform.

Continued use of the platform after an updated Policy is published will be considered as your consent to the revised terms. For this reason, we advise you to visit this page regularly.

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This Privacy Policy is issued by the operating entity of the asha7 platform. As the data controller for your information, we are committed to fulfilling all responsibilities set out in this Policy. For any questions about this Policy, contact us at [email protected].

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If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our customer support team is available seven days a week, twenty-four hours a day in both Bengali and English.

• Email: [email protected]
• Live Chat: Available 24/7 through the platform

We take your complaints seriously and aim to resolve them within a reasonable timeframe. Your trust and confidence are asha7's most valued asset.